On Finding Her Musical Identity Through Ballads: “Well, it was a big shock. But it was also a great relief, in a way, because you look for a musical identity, and it was hard for me to find one that sustained. I mean, they always thought of me as a retro, Andrews Sister-type of personality, someone who could swing almost like a swing singer. Not a valid swing singer, like Ella Fitzgerald, but someone who was just an impersonator. It was thrilling, actually, to find that there was something I could do that people related to, and that was also considered musical. I like the idea of being able to move people. Sometimes I’m surprised at how big the ballads are.” (Chicago Sun Times, 1994)